Payment
We accept paypal & credit cards
Shipping
Most orders will ship out within two days of ordering. Your order will be shipped by Australia Post unless otherwise stated. . Once shipped, orders are generally received within 7 business days. We do not ship on weekends or public holidays. While we will do all we can to ensure your order is delivered as quickly as possible, we cannot be held responsible for delays incurred by third party postage or freight providers. Postage is $8.00 per shipment in Australia & $17.00 to customers located in New Zealand
Refunds
We stand by our products, so if you are unhappy with your purchase in any way please contact us within 2 working days of receiving your goods for a return authority and we will refund the amount of your purchase (minus postage cost). No questions asked. Items must be returned in the original condition and original packaging.
Please provide photos of problem - to sales@alongthebridalpath.com.au
Please note the cost of returning the goods to us must be paid for by you - the customer. Please state your order number and details of the problem and wait for an authorisation number before returning goods.
You are responsible for the costs of returning goods to us and any goods returned are your responsibility until they reach our offices Please ensure you adequately package your return to prevent any damage to the goods or boxes. We recommend you use a postal service that enables you to track the goods you are returning. If goods are returned damaged we may not accept them.
Invoices and confirmations
We will invoice you as soon as your payment has been processed.
We hope you love your product and enjoy wearing or using it.
Please provide photos of problem - to sales@alongthebridalpath.com.au
Please note the cost of returning the goods to us must be paid for by you - the customer. Please state your order number and details of the problem and wait for an authorisation number before returning goods.
You are responsible for the costs of returning goods to us and any goods returned are your responsibility until they reach our offices Please ensure you adequately package your return to prevent any damage to the goods or boxes. We recommend you use a postal service that enables you to track the goods you are returning. If goods are returned damaged we may not accept them.
Invoices and confirmations
We will invoice you as soon as your payment has been processed.
We hope you love your product and enjoy wearing or using it.
